Do I have to use the same username and password I have for texasmha.com when registering for CE?
Yes you will use the same information you use to log into member forms and links. If you are unsure of this or it is not working please email Caitlin at email@example.com.
When I am trying to log on I enter in my username and password and then press the enter key on my keyboard and it just takes me back to the log in page and doesn’t sign me in. Why does this happen?
Try clicking on the submit key on the screen with your mouse rather than hitting enter on the keyboard.
I have clicked the Launch TMHA CE button and nothing is happening?
A separate window will pop up and sometimes this window is already open. First, make sure your pop up blocker is turned off for our website. Second, minimize this screen by pressing the minimize button at the top right of the window and you should see the other screen-sometimes it gets hidden.
I have already read the information on the slide and it won’t let me advance. Why is this?
The slides are set on a timer in order to meet the set time requirement set forth by TDHCA. Please be prepared for what may seem like a discretion in the amount of information on a slide versus the time you have to look at it before proceeding. In other words, you might have to wait for a little while before preceding forward even though you have easily read all the info on the slide. The arrow will become blue once you are able to move onto the next one.
Once I complete CE do I have to send it into TDHCA in order to get credit for it?
No we do that for you. Once you have completed the 8 hours of CE we automatically send it in to TDHCA. You are not required to send anything else in with regards to CE. However, you will still need to renew and pay TDHCA which can be done online at www.tdhca.state.tx.us/renewals
I am a related person and therefore taking CE for more than one license. How do I do this?
If you are taking the CE for more than one license number (you are a related person) please contact Caitlin at firstname.lastname@example.org or 512-459-1221 so she can set it up to where you only have to take the class once.
- Make sure your credit card info matches your credit card billing address in order to be properly charged.
- Be aware of how long the class takes before starting so you don’t have to retake it.
- If you work for a company that is involved with your license renewal check to see if they have a corporate account with us before signing up. You can do this by emailing Caitlin at email@example.com.
- If you forget your password enter your email and it will automatically send you another password. The easiest way to enter the new password is to copy it from your email (highlight and either right click to select copy or hold down Ctrl and press the letter C; to paste do the same thing but press V) and paste it into the password box on the CE website.